http://dell-nuts-nots.blogdrive.com/ dells-nuts Tue, 20 Sep 2005 23:15:03 PDT http://www.blogdrive.com Copyright 2005. Entertainment People Computers & Internet http://dell-nuts-nots.blogdrive.com/archive/4.html Wed, 21 Sep 2005 07:12:29 GMT ANY THOUGHTS ON AN ENCOURAGEMENT OF A WORLWIDE BOYCOTT ON A PARTICULAR PRODUCT THAT IS NOT GOOD FOR CONSUMERS? DO YOU BELIEVE THAT IT IS ABOUT TIME CONSUMERS HAVE A FINAL SAY TO PRODUCTS BEING PEDDLED FOR THEIR CONSUMPTION? CARE TO TEST THE POWER OF CONSUMERS UNITING TOGETHER THRU THE INTERNET FOR A COMMON GOOD? WILL OUR CALL FOR HELP FINALLY NOT FALL INTO DEAF EARS? HOW WOULD YOU LIKE TO BE COUNTED IN AS A PERSON WHO SERVED AS A CATALYST FOR CHANGE FOR A COMMON GOOD? STAND UP AND BE COUNTED? PLEASE SEND YOUR THOUGHTS. http://dell-nuts-nots.blogdrive.com/comments?id=4 http://dell-nuts-nots.blogdrive.com/archive/3.html Wed, 21 Sep 2005 06:56:27 GMT Here is a sampler from individuals with first hand experience..... http://forums.us.dell.com/supportforums/board/message?board.id=cc_general&message.id=72079#M72079 JUST THE TIP OF THE ICEBERG... Will the tragedy of the TITANIC have a repeat? http://dell-nuts-nots.blogdrive.com/comments?id=3 http://dell-nuts-nots.blogdrive.com/archive/2.html Mon, 19 Sep 2005 04:14:56 GMT CHAT SESSION WHERE DELL SUPPORT IS SYNONYMOUS WITH DEAD END. Welcome to Dell Chat. Please wait for an available agent. You will be notified when your chat is accepted by an agent. {ronald villanueva 6:49:02 PM} NEED TO TALK TO SOMEONE WHO IS ABOVE A SUPERVISOR LEVEL re: A VERY LONG OUTSTANDING ISSUE THAT FINALLY A SUPERVISOR PHONED ME TO SEND APOLOGIES AND EXPLICITLY PROMISED ME THAT I WILL BE CONTACTED BY DELL THE FOLLOWING DAY TO FINALLY RESOLVE MY ISSUE. IT HAS BEEN DAYS AND NEVER GOT A SINGLE CALL. TO ADD INSULT TO INJURY WHEN I AIRED MY CONCERNS AND TRUTHFULLY STATED THAT SUPPORT IS... (more) http://dell-nuts-nots.blogdrive.com/comments?id=2 http://dell-nuts-nots.blogdrive.com/archive/1.html Sun, 18 Sep 2005 10:09:10 GMT The solid belief on my mantra based from an old adage seeing the glass half full rather than half empty was starting to wane off since my dealings with a below par dell customer support. Then came a twist..... I got a good laugh out of the dell chat support, ergo the glass remains half full. Here's my story that could actually help a lot of very frustrated dell customers. In a nut shell, as other not so happy dell customers have endured: first you get a knot in your stomach after purchasing a dell product (others are luckier, it starts with their order placement). Then you say "I... (more) http://dell-nuts-nots.blogdrive.com/comments?id=1